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Cant connect with client

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1337 MuldEr
Dec Member 2013

1337 MuldEr

Posts: 62Iron Posts by user Forum Profile RuneMetrics Profile
Im using windows client and even though my pc is old, i have a graphics card Radeon HD 5760 which is pretty old, i never had issues playing the game untill this morning (is 9:15am here)
Every time i try to run the windows client, i get the message "The runescape client suffered from an error during graphics initialisation"

1st, theres no recent update for the drivers.
2nd i already changed from normal mode graphics mode to compability mode and viceversa.

If this error has something to do with a new update realeased today can u plz solve it?

hoping for a solution.

18-Oct-2021 15:18:29

Corder
Oct Member 2017

Corder

Posts: 24,863Opal Posts by user Forum Profile RuneMetrics Profile
Hey, from what I've gathered, enabling compatibility mode solves it for everybody so far.
Please can you double check that your client is in fact in compatibility mode? :)
https://support.runescape.com/hc/en-gb/articles/360001012077-Turning-on-compatibility-mode-
Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot!

18-Oct-2021 15:22:40

Corder
Oct Member 2017

Corder

Posts: 24,863Opal Posts by user Forum Profile RuneMetrics Profile
Thanks. Your best option is to upgrade your computer with a dedicated graphics card, or buy a new computer. Unfortunately, there is no estimated date on when this will be fixed, but I guess it's a matter of a few weeks or months. Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot!

18-Oct-2021 15:29:19

Phree0
Feb Member 2010

Phree0

Posts: 1,395Mithril Posts by user Forum Profile RuneMetrics Profile
Corder said:
Thanks. Your best option is to upgrade your computer with a dedicated graphics card, or buy a new computer. Unfortunately, there is no estimated date on when this will be fixed, but I guess it's a matter of a few weeks or months.


thats right the very old solution is to blame the computer or the user
this is a game client issue -
there have been various failures and silly ppl seem to want to blame either the computer or the user.

uh - lagex cars
lol

18-Oct-2021 18:54:50

Count Dennis
Jul Member 2005

Count Dennis

Posts: 361Silver Posts by user Forum Profile RuneMetrics Profile
Uninstalled cleared cache and reinstalled with venerable but quite capable HD Radeon 5800 series on compatibility mode.

Just let it preload cache and resign yourself to doing dailies and low risk stuff

18-Oct-2021 19:49:39

Zyphix
Sep Member 2010

Zyphix

Posts: 3,827Adamant Posts by user Forum Profile RuneMetrics Profile
Corder said:
Hey, from what I've gathered, enabling compatibility mode solves it for everybody so far.
Please can you double check that your client is in fact in compatibility mode? :)
https://support.runescape.com/hc/en-gb/articles/360001012077-Turning-on-compatibility-mode-

Didn't work for me either.
Also: AMD A10-6700 APU with Radeon HD 3.70GHz

ERROR
"The instruction at 0x (c0000005)"

"The RuneScape client suffered from an error"

WTF is this shit? JAGeX... the game worked just great a week or so ago.
Now it doesn't. You're wasting my time, thus my money.
Thus, you are creating an atmosphere where you no longer deserve that money.

They [people in general] will sometimes say "update your graphics drivers "- people spout it all the time, but my graphics are JUST FINE and I don't WANT nor NEED to update them! Some people simply can't either. How about instead, they [developers] make their product COMPATIBLE and stop blaming end-users. How 'bout that?
Some people have even tried doing that[updating drivers], as well as reinstalling the client (as I have also done), and still get errors. So....
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18-Oct-2021 21:36:59 - Last edited on 18-Oct-2021 21:38:12 by Zyphix

Phree0
Feb Member 2010

Phree0

Posts: 1,395Mithril Posts by user Forum Profile RuneMetrics Profile
1337 MuldEr said:
so do we have a solution yet? i just tried to log in again and nuthing, still got that message, i kinda had hopes on jagex fixing this error as soon as possible


we can hope for a fix.
and sometime they will fix it for us

until then the wrong answer/solution:
the very old solution is to blame the computer or the user

this is a game client issue -
there have been various failures and silly ppl seem to want to blame either the computer or the user.

for now you can clear your cache - reinstall and hopefully by the time you do all that -
perhaps they will fix it for us.:)

the best/correct advice is to wait for it.

19-Oct-2021 04:10:02

Zyphix
Sep Member 2010

Zyphix

Posts: 3,827Adamant Posts by user Forum Profile RuneMetrics Profile
Although adjusting Window's "compatibility mode" did NOT work, clicking the "Cog" icon on the RuneScape login settings, and then checking "Compatibility Mode" did work well enough for the time being (for me at least - thereby verifying it's definitely CLIENT-SIDE, as if there were any doubt). Clan:
l||l°~
Void Nation
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19-Oct-2021 08:46:16 - Last edited on 19-Oct-2021 08:48:30 by Zyphix

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