Mobile app not working

Quick find code: 409-410-745-66226931

Oct Member 2020


Posts: 1Bronze Posts by user Forum Profile RuneMetrics Profile
My mobile app won't open since the last update and would love to know how to fix it. I've tried everything I can think of. It always instantly closes and says "unfortunately old school runescape has stopped". Jb2

28-Aug-2021 15:47:59

Oct Member 2017


Posts: 24,514Opal Posts by user Forum Profile RuneMetrics Profile
Hey, try a different connection e.g Wifi or cellular connection or reinstall the client. Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot!

14-Sep-2021 11:23:25



Posts: 13Bronze Posts by user Forum Profile RuneMetrics Profile
I'm still having the same issue. There's been an update since my last post and still didn't fix. I've used different connections, and reinstalled multiple times. Is there anyway we can get a fix for this please. I'm using a galaxy s6 if that helps any.

21-Oct-2021 02:42:41

Mar Member 2007


Posts: 1,771Mithril Posts by user Forum Profile RuneMetrics Profile
i have similar issues where the screen is really dark near tally sips but really bright just a few places away. this is occurring across the whole of the map. So dark that is is difficult to see herbs etc.

Now this is only happening on Android and not iOS or pc.
I tried messing with the sky box and filter, but no use.
Reported a bug, raised on Twitter and been fobbed off here.

This has only affected me since the Monday Halloween event update, so am assuming that something went wrong there or the client update for android that followed it.f
I know what I want to do, but can rarely achieve it

24-Oct-2021 07:52:31

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