it said i had a unpaid balance i paid it and i got the email and message saying that it was received and my account was updated but it wasn't its still showing i owe the same amount. i cant find anything to help me with this is the support section
A Pk G0Dsaid: thank you. i filled it out like 2 days ago but haven't received a response yet just hoping they look in to it soon because i know its paid i have there email and message saying soIn order to see if they have responded to you or not, you'd have to check your account's Message Centre. To do so, follow the steps below:
1. Click on either the "
" or "
" link at the top right corner of your computer screen if you are already logged in. It'd look like this: 2. Once there, you will be shown the screenshot below. Click on "Messages" to see if a response is there: 3. Any response would also be found inside the email address that you entered on the web form prior to sending them a message.