p2p paided but not recieved

Quick find code: 410-411-771-66232711

Aug Member 2019


Posts: 280Silver Posts by user Forum Profile RuneMetrics Profile
Hi BlackerCrown,

Where did you purchase the membership from? Jagex, Google Play, Apple, etc.

Have you received a message in your Runescape accounts inbox confirming your payment at all?
Keep it fun, friendly, and helpful.

17-Oct-2021 22:28:46

Sep Member 2021


Posts: 3Bronze Posts by user Forum Profile RuneMetrics Profile
ive got the allmost the same problem, but i did receive an email on my rs account that the transaction has failed, but the money is booked over to jagex so i dont get it where it did go wrong... Exploring Ironman mode

19-Oct-2021 13:09:47

May Member 2006


Posts: 39,471Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there

Have you received an email confirming the purchase?
If you have, check it to see that the right account is mentioned.

You should also see a message inside the 'Messages' tab in account management.
Can you see a message in there?

If there is no message in your Messages tab, check that the email has mentioned the correct account as the membership may have gone to another account.

If there is no email or message on your account, it means the purchase failed.
Check your credit card statement again. Is the payment still showing?

Also, your posting account (BlackerCrown) is showing that it has a membership.
Is BlackerCrown the name of your account in-game?
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19-Oct-2021 23:54:44

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