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p2p paided but not recieved

Quick find code: 410-411-771-66232711

Malua

Malua

Posts: 39,742Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
BlackerCrown


Have you received an email confirming the purchase?
If you have, check it to see that the right account is mentioned.

You should also see a message inside the 'Messages' tab in account management.
Can you see a message in there?

If there is no message in your Messages tab, check that the email has mentioned the correct account as the membership may have gone to another account.

If there is no email or message on your account, it means the purchase failed.
Check your credit card statement again. Is the payment still showing?

Also, your posting account (BlackerCrown) is showing that it has a membership.
Is BlackerCrown the name of your account in-game?
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19-Oct-2021 23:54:44

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