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Paid member but not receive

Quick find code: 410-411-773-66232923

Foráyouátoo
Sep Member 2021

Foráyouátoo

Posts: 3Bronze Posts by user Forum Profile RuneMetrics Profile
Hallo,

I just paid for a new month of membership but i did not receive it. the money was withdrawn from my bank account but i got a messege in my rs mail that the payment didnt come thru..

its weird because i did pay it... i find it hard to get a hold on costumer service so hopefully i get help via this route.

thanks before hand.
Exploring Ironman mode

19-Oct-2021 13:02:43

Corder
Oct Member 2017

Corder

Posts: 24,703Opal Posts by user Forum Profile RuneMetrics Profile
Hello,

I can see your profile says it has members since September - which payment method was used for that, e.g SMS, Credit Card, Apple etc. ?

Which payment method were you using just now?
Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot!

19-Oct-2021 13:18:44

Corder
Oct Member 2017

Corder

Posts: 24,703Opal Posts by user Forum Profile RuneMetrics Profile
Thanks - if those are transaction ID's, it's best that you keep them private.
You may have to contact iDeal support to resolve this. Common iDeal issues
Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot!

19-Oct-2021 13:40:25

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