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Freeze when switching window

Quick find code: 443-444-467-66139714

Cave-Panda
Jan Member 2020

Cave-Panda

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
Device name: Huawei P20 Pro
Model Number: CLT-L29
Location: Norway
Wifi: Yes
Cellular: 4G
Data Provider: Fjordkraft
OS: Android
OS version: 9

Playtime (Approx): Whenever switching window
What is the issue?: When switching window on the phone to e.g. chrome and then back to RuneScape the game partially freeze. I am still able to rotate the camera and navigate the menu, but all characters stand still. When switching window for just a short duration the game freeze as mention before, but after a couple of seconds all characters move relay fast before returning to their normal behavior.
Where is the issue?: Everywhere
Does restarting the client fix the issue?: Game unfreezes, but still not able to switch window for an extended time.

20-Jan-2020 19:18:42

Sad Hero
Jan Member 2018

Sad Hero

Posts: 1,085Mithril Posts by user Forum Profile RuneMetrics Profile
Basically switching windows on mobile is like closing the app out itself so it freezing isnt really a surprise ive had times when it completely restarts the app thinking i exited out of it not really a bug or anything just how most apps work especially ones that need constant connection to keep running

22-Jan-2020 21:31:04

Cave-Panda
Jan Member 2020

Cave-Panda

Posts: 2Bronze Posts by user Forum Profile RuneMetrics Profile
I agree with you that it is not strange that the app freeze when switching windows. But it does not freeze completely, I can still open and close the different menus like skills and chat. If I am away from the app to long I will be logged out and then when I log in again every thing works fine. So this might be more a suggestion than a bug, but I think you either should be automatically logged out when you switch out of the app. Or if you are only away for a short duration, reloade the world like it does when you teleport (seems to also fix the freeze).

23-Jan-2020 11:08:11 - Last edited on 23-Jan-2020 13:36:37 by Cave-Panda

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