I've set an authenticator on my account but i just got a new phone. I can't acces it and i can't disable it, cause somehow i don't get emails of jagex. Neither in spam or trash. Could someone please help me with this? I'd love to play runescape again and not being offline for days.
every security solution has good sides and bad sides. generally you can say the more safer , the more effort / less comfort
it is good to offer many options for security, and let each player decide which he wants to use. it is bad if you force players to prefer something against their free will.
just tell us honestly your information what advantages each security solution can offer, and dont hide information about possible dangers. then we players can make a decision and will be responsible if we make a bad choice and lose account to a hacker