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Random freezes on nxt

Quick find code: 409-410-212-66139653

Dante Graves

Dante Graves

Posts: 10Bronze Posts by user Forum Profile RuneMetrics Profile
like the title says i have random freezes in the nxt client and there is no error message it just completey freezes up need to use task manager to exit and restart the program

i have done all kind of steps
1 deleting cache
2 reinstalling
3 deleting obsolete visual c distros from windows
4 compatability settings

i have no clue what to do next and over a week ago i sended a message to jagex support team but no mail ever reached out to me to help me (not even in spam folder i.e.)
hi

20-Jan-2020 09:54:26

Stevieeee
Mar Member 2007

Stevieeee

Posts: 22,590Opal Posts by user Forum Profile RuneMetrics Profile
Hi there.

As for the lag, have you tried contacting your ISP?

Check out the Diagnosing Lag

As for a reply from Jagex, with tech issues it all goes with email so make sure your looking at the correct email address.

Let me know how you go and if you find anything and I'll see what I can do :)
@StevieeeRS
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@JagexHelpStevie
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Go PKFC

20-Jan-2020 18:20:05 - Last edited on 20-Jan-2020 18:54:38 by Stevieeee

Dante Graves

Dante Graves

Posts: 10Bronze Posts by user Forum Profile RuneMetrics Profile
okay done that


and here is the result from a runescape ping (tracert)
https://i.imgur.com/qoosW2m.png

does this look healthy enough ?

and what i meant is that the whole client freezes up i cant even click it away (works just fine with task manager)
hi

21-Jan-2020 14:34:59

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