My OSRS client doesn't seem to be working,every time i try to open it gives me this message: JagexLauncher.exe has stopped working i tried fixing it with the setup wizard but it doesn't even show the error message i tried running it as administrator but still the same problem please help,i have been struggling with this issue
Press the Windows key + R and type notepad and hit ENTER. Copy paste the following into Notepad and then press CTRL+S to save it as deletecache.bat
@echo off echo Press ENTER to delete the Java and Jagex cache pause rd /s /q %HOMEDRIVE%\.jagex_cache_32 rd /s /q %WINDIR%\.jagex_cache_32 rd /s /q %USERPROFILE%\AppData\LocalLow\Sun\Java rd /s /q %USERPROFILE%\.jagex_cache_32 rd /s /q %USERPROFILE%\jagexcache\jagexlauncher\bin\.jagex_cache_32 rd /s /q %USERPROFILE%\jagexcache\runescape rd /s /q %USERPROFILE%\jagexcache\oldschool rd /s /q %USERPROFILE%\jagexcache1 rd /s /q %USERPROFILE%\jagexcache2 rd /s /q %USERPROFILE%\jagexcache\speccollect del /q %USERPROFILE%\jagex_cl_oldschool_LIVE*.dat del /q %USERPROFILE%\jagex_cl_runescape_LIVE*.dat del /q %USERPROFILE%\jagex_cl_runescape_LIVE_BETA*.dat del /q %USERPROFILE%\jagex_cl_speccollect_LIVE.dat del /q %USERPROFILE%\jagexappletviewer.preferences echo Completed succesfully! All existing Java and Jagex cache files were deleted. pause exit
Restart your PC to make sure the game files are not being used. Now right click the deletecache.bat file you made and run it as an administrator. Once you've received the completed message, try launching the game.
Try... 1) Uninstalling it. 2) Restart PC. 3) Delete all remaining jagex files and folders like the %userprofile%\jagexcache 4) Clean your registry with CCleaner (https://www.ccleaner.com/ccleaner/download/standard) 5) Restart PC. 6) Download and Reinstall OSRS Client.