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EMERGENCY CANT LOGIN

Quick find code: 409-410-966-66139349

Pollikins
Jan Member 2020

Pollikins

Posts: 1Bronze Posts by user Forum Profile RuneMetrics Profile
I can’t login on the the download client or on RuneLite. Constantly saying “too many login attempts” no matter how long I wait, but I can play on mobile from my LTE.

I’ve reset my router which is dynamic, and a changed IP still doesn’t do anything.
I’ve cleaned all the DNS as well.

Can anyone help me, this becoming very frustrating..

18-Jan-2020 00:52:05

Dragon of Ra
May Member 2019

Dragon of Ra

Posts: 281Silver Posts by user Forum Profile RuneMetrics Profile
Hi there
Pollikins
,

Have a look at the Too many login attempts from your address Support page.

You are able to report the issue in the link provided if you feel this as necessary, however if nothing else, you will have to possibly wait a bit of time to see if the connection re-establishes, as this could very much be an issue on Jagex's end.

C
0
unterfeit[
| RuneScape Support | Code of Conduct | Account Security |

18-Jan-2020 10:33:09

Pescao6
Aug Member 2007

Pescao6

Posts: 8,523Rune Posts by user Forum Profile RuneMetrics Profile
That's an issue caused by the connection from some ISP to the RuneScape Servers. There really isn't anything you can do to fix it. You could try using a VPN on your computer which might let you login. Other than that, the only thing you can do is wait it out and check in the next few days if the error has gone away.
*
Pescao6
| Community Helper | Forum Help | Leader of El Imperio Latino

18-Jan-2020 18:40:23

Day Dreams
Dec Member 2016

Day Dreams

Posts: 345Silver Posts by user Forum Profile RuneMetrics Profile
Could be someone brute force logging in to your account. They only need to fail password wrong 5 times to lock it out... it's why many players want to hide their log in name (or email if you made an account after 2011).

It happened to Zezima for so long and Jagex couldn't fix it for him.
Omnia CC

19-Jan-2020 21:33:38

started 2019
Jul Member 2019

started 2019

Posts: 22Bronze Posts by user Forum Profile RuneMetrics Profile
Had the same problem. Played with 4 accounts at the same time. Thought I was banned for no reason because may be failed bot detection or something. Paniced because I thought I could do nothing, was banned for like 2 hours and did not know if there is a feature for me, since all accounts were banned. Paid like 380€ recently for membership for multiple accounts and paniced that I have lost it all, when it was just a technical issue. Was going to give my 4th account membership but not sure if that's worth doing with those log in problems.

19-Jan-2020 23:51:18

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