Forums

mod mathilda

Quick find code: 408-409-790-66140183

Elyhh
Oct Member 2016

Elyhh

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
someone is connected on my account and he can't logout he hack me atm i need help for logout my account i have changed my password and activated my authentificator plz i need help j mod the guys is broken my bank atm

24-Jan-2020 15:43:18

Asahel Frost
Dec Member 2007

Asahel Frost

Posts: 14,491Opal Posts by user Forum Profile RuneMetrics Profile
Hi The Toxicose

If you still have access to the registered email, do a password reset here:
Reset your password
That will force a logout.

NOTE:
Resetting the password is different to changing it via the website Account page. Resetting the password forces a logout. Changing it does not.

Then secure your PC, email and Runescape accounts using the advice here:
Security
Keeping your email secure

If necessary, recover the account using the steps here:
Hijacked account
Glad to be of service :) (Powered by GPP™ - Share and Enjoy!)
Official Community Helper (Info)
Twitter: @JagexHelpFrost
FC: SilverScaper

24-Jan-2020 16:05:40

Quick find code: 408-409-790-66140183Back to Top