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jonaaaaaaaaa
Dec Member 2019

jonaaaaaaaaa

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
I was just subject to a hack I have never seen or heard of before.

I was on world 344 doing pest control and I stopped by the GE to get a new helmet. I was invited to a drop party and somebody traded me 1000 cannonballs and 1000k gp, for free. Nice. They told me to post on this youtube channel and I could come to the drop party on world 310. So I switched worlds to 310 but when I did that, I got kicked off my account. It said that my account was still logged in.

Fifteen minutes later I was able to log in but to my surprise all my fancy items were gone. Hundreds of millions of GP, gone. And my password is still exactly the same? How the heck were they able to do this??

Please help me, hoping for a response from JMOD

24-Jan-2020 01:58:33

jonaaaaaaaaa
Dec Member 2019

jonaaaaaaaaa

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
How did they get access to my account? I was moved from the GE to Falador and literally my whole bank is gone? I wish I had a bank pin, but even then I was wearing most of my expensive gear

24-Jan-2020 02:01:00

Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 42,914Sapphire Posts by user Forum Profile RuneMetrics Profile
Your thread has been moved to the Account Help forum, as advice and assistance on this sort of thing is best provided within this forum.

When you visited the Youtube page, was there a link that brought you back to the RuneScape website (or similar)? If so, that link would have been a phishing link (designed to steal your account details) and if you signed in via that link, then you inadvertently provided your RuneScape login information to the hijacker.

You may wish to review the Phishing websites and suspicious emails support article as it provides more information about things like this.

24-Jan-2020 02:10:20

Ladyolake
Jan Member 2008

Ladyolake

Posts: 4,685Adamant Posts by user Forum Profile RuneMetrics Profile
YOu need to make sure you secure your computer, your account. change passwords and
put authenticator on your account.

If someone ever asks you to go off rs site... think hard before you do.

Most times when something is too good to be true.. it is.
The richest person is not who has the most. It is who Needs the least.

24-Jan-2020 02:45:46

Dragon of Ra
May Member 2019

Dragon of Ra

Posts: 281Silver Posts by user Forum Profile RuneMetrics Profile
Just to add, you can find the relevant Support pages on account security below...

- Securing your computer

- Securing your account

Reviewing the Support page on Phishing websites and suspicious emails as Applejuiceaj has already provided will give you a better idea of what to look out for when visiting other websites such as YouTube.

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| RuneScape Support | Code of Conduct | Account Security |

24-Jan-2020 09:53:51

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