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Main Account Ban Concerns?

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senadraxx

senadraxx

Posts: 12Bronze Posts by user Forum Profile RuneMetrics Profile
Although here's some more information, and maybe anyone from Jagex reading over this thread might find it useful.

-The account has a Username, instead of an email address, so getting that Username would be a hassle and a half by normal means.
-I can rule out phishing scams entirely, have not clicked on any suspicious emails.
-I can rule out keyloggers, per virus scan.

04-Sep-2019 10:10:45

Skod River
Nov Member 2009

Skod River

Posts: 7,679Rune Posts by user Forum Profile RuneMetrics Profile
Well if you only did do full scan with a Anti virus , then would i also suggest you to do it with a Malware finder program (like malwarebytes) , because our anti virus programs do not find it all.

Then do you need to make sure everything are secure , meaning :

2fa on your emails
Auth for your RS account(s)
Bank pin for your in-game wealth.

Gz with your Unban , that means that they could see it was caused by the hijacker , but how the hijacker got your login details are not something they can tell you , since that is not something they can see.

But to give you some tips of how it could have happen :

The email for your account was insecure , if that is the case , then can they ask for your login , password and all that , since the email are the front door key to our accounts.

You got phished some how (and there are a lot of ways for that)

If you connected to Open WIFI's (Public) , then could your information been harvest by using that.
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04-Sep-2019 11:21:39

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