my account have received a permanent mute... account was hijacked like 10 years ago and started playing again was it like yesterday.. Changed my character name to dark one 87. It used to be in the time of a hack just Dark one. I Rly ejoy playing playing the game after 10 years but would like to have chat and forums back too... Is there anyting to be done?bärk
You can appeal a mute in the Account Mutes - Support page to have Jagex re-investigate the reason for the issue, and make a determination on whether to hold or withdraw the mute imposed on your account.
First of all, only accounts with membership can appeal a permanent mute.
Secondly, if the mute has already been appealed, then you may not be able to appeal the mute again, even if you add membership to the account.
If you have an appeal available, the link to do that will appear in the Account Status section of the website Account page.Glad to be of service (Powered by GPP™ - Share and Enjoy!)
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- Last edited on 18-Jan-2020 11:51:34 by Asahel Frost
Im subscribed now. but mute have been active since 2013. Apparently something to do with hijacking? it says moderator comment suspected hijacking? So can i get my game working normaly since its not my fault that some 1 have tried to scam with hijacked account. And i bet Jagex could check from which country log ins after 2010 have been? and really dont want to start over with new accountbärk