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I renewed my Membership ButThread is locked

Quick find code: 410-411-43-66138783

Frisky Lynxi
Dec Member 2018

Frisky Lynxi

Posts: 63Iron Posts by user Forum Profile RuneMetrics Profile
Its still saying I'm not a member even though I purchased the Premier Club package? Ive checked my email/ junk folder but nothing??? Does it take like 24 hours to update or something? I made sure not to put in typo's and my Credit Card isnt expiring. When I bought the 2018- 2019 Premier Club membership for Frisky Lynxi my main account I did not have any problems? not mad or anything just curious on when my payment will update. :D
99 FIREMAKING
99 COOKING+RAMSEY PET
Morty Pet at 6.4m XP
99 DEFENCE
Herb Pet at 1m EXP
99 MAGE

13-Jan-2020 22:37:31 - Last edited on 13-Jan-2020 22:43:07 by Frisky Lynxi

Finance
Apr Member 2012

Finance

Posts: 56,114Emerald Posts by user Forum Profile RuneMetrics Profile
Which account did you purchase the membership on? Can you reply to this thread using that account? We can check if the account is a member based on its forum badge. Membership purchases with a credit card should be immediate.
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14-Jan-2020 01:28:28

Frisky Lynxi
Dec Member 2018

Frisky Lynxi

Posts: 63Iron Posts by user Forum Profile RuneMetrics Profile
Frisky Lynxi is my main account and posted this thread.
99 FIREMAKING
99 COOKING+RAMSEY PET
Morty Pet at 6.4m XP
99 DEFENCE
Herb Pet at 1m EXP
99 MAGE

14-Jan-2020 08:38:50 - Last edited on 14-Jan-2020 08:46:36 by Frisky Lynxi

Finance
Apr Member 2012

Finance

Posts: 56,114Emerald Posts by user Forum Profile RuneMetrics Profile
Yes I see that, my question is what is your alternate account--the one you tried to purchase the membership on? Do you have a payment confirmation message in the inbox of the account that you used for the payment?
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15-Jan-2020 04:17:39

Frisky Lynxi
Dec Member 2018

Frisky Lynxi

Posts: 63Iron Posts by user Forum Profile RuneMetrics Profile
Finance said:
Yes I see that, my question is what is your alternate account--the one you tried to purchase the membership on? Do you have a payment confirmation message in the inbox of the account that you used for the payment?
0 messages for my game account. funny thing is that 2018-2019 membership worked fine! I got message about the 2018-2019 membership! but not the 2020 one!
99 FIREMAKING
99 COOKING+RAMSEY PET
Morty Pet at 6.4m XP
99 DEFENCE
Herb Pet at 1m EXP
99 MAGE

15-Jan-2020 08:20:52 - Last edited on 15-Jan-2020 10:25:44 by Frisky Lynxi

Frisky Lynxi
Dec Member 2018

Frisky Lynxi

Posts: 63Iron Posts by user Forum Profile RuneMetrics Profile
Finance said:
Sounds like your payment wasn't completed successfully. In this case it can take a few business days for the funds to appear back on your credit/debit card.
oh cool ty! will try again in a couple of days!
99 FIREMAKING
99 COOKING+RAMSEY PET
Morty Pet at 6.4m XP
99 DEFENCE
Herb Pet at 1m EXP
99 MAGE

15-Jan-2020 21:33:42

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