Hello, several months ago, I quit the game because I got hacked and lost everything. Yes, this was due to stupidity but that's besides the point. I thought I cancelled my membership but it turns out I didn't? I have not logged in to the game since someone traded over my stacks of logs. I now have an unpaid balance.
I found a few friends at work that play OSRS and I am now considering returning to the game. However, I am looking for a resolution to this matter.
The resolution here is going to depend on whether the negative credit was placed by the hijacker or not. You can contact Jagex through the support centre and they can give you more details about the origin of the negative credit and a path forward.