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Steel Series Query

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Msjax
Apr Member 2012

Msjax

Posts: 247Silver Posts by user Forum Profile RuneMetrics Profile
I went to sign up for the Steel Series offer.
On arrival at their site, it said I could have 400 coins, however, on applying my key code on the RS site, I only got 200 coins.
Where did the other 200 coins go?
Although 200 coins is a very nice gift and I'm grateful for them, just out of curiosity, I'd like to know what happened to the other 200 it said I could have?
Can anyone ' in the know ' explain please?

21-Sep-2021 00:02:01

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 87,568Emerald Posts by user Forum Profile RuneMetrics Profile
It looks like there must have been a last minute change in the Currency Pack.

The SteelSeries site says:
Original message details are unavailable.
Battleworn Steel Armour plus a Currency Pack filled with the shiny stuff:
- 400 RuneCoins
- 20 Treasure Hunter keys

What everyone seems to be getting in the Currency Pack is:
- 200 RuneCoins
- 35 Treasure Hunter keys
~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

21-Sep-2021 01:57:53

ModAlexS

ModAlexS

Jagex Moderator Forum Profile Posts by user
Hey, I raised this with the team this morning. I'll update you before the end of the day :)

Thanks for letting us know!

21-Sep-2021 08:04:40

essiw
Nov Member 2018

essiw

Posts: 20Bronze Posts by user Forum Profile RuneMetrics Profile
@Mod Alex S,

Can you also look into the fact that Ironmen cannot redeem their codes (we get an error message). It makes no sense that we cannot get the cosmetics and runecoins. And that we only get told this after we already made an account is just false advertisement... Just remove the th-keys from our package.

21-Sep-2021 10:05:22

Rooh
Jan
fmod Member
2006

Rooh

Forum Moderator Posts: 36,929Sapphire Posts by user Forum Profile RuneMetrics Profile
Clicking on the promotion panel on the news page causes my browser (Google Crome) to freeze requiring a reboot... as does the Prime one.
Don't lean on me man, 'cause you can't afford the ticket...

21-Sep-2021 11:50:52 - Last edited on 21-Sep-2021 11:51:12 by Rooh

ModAlexS

ModAlexS

Jagex Moderator Forum Profile Posts by user
Hmm can I ask that you submit a Tech ticket, Rooh?

We've not seen any other reports of that issue, but if you're experiencing it then we'd like to know and see what we can do

21-Sep-2021 12:55:02

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