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Undercover Player Moderators

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Roilo
Dec Member 2020

Roilo

Posts: 419Silver Posts by user Forum Profile RuneMetrics Profile
I support the idea that the Player Moderator crown should togglable. Here are my reasonings behind this decision;

1) Player moderators are human. Like anyone, Pmods have good days and bad days, and sometimes they just don't want to have to deal with the silver crown side of things. In fact, Jagex heavily encourages Pmods to behave as normal players first, and Pmods second. But even when a Pmod just wants to behave as if they were not a Pmod for a short while, unfortunately the silver crown doesn't give them that luxury. It's easy to ignore or avoid people while having a silver crown, but psychologically it's not easy to detach oneself from the Pmod role. There may be the nagging feeling of betraying your role or the players around you.
Also, It's an MMORPG: all players have the right to play how they wish (within the bounds of the ToS), so then, why should a Pmod have to hop on an alt, or not speak in public chat, in order to play the game in a manner that doesn't attract attention they don't want to receive at that time?

2) The ToS exists for a reason. When you sign up to Runescape, you agree to abide by the rules. Staff impersonation, scamming, asking for or providing personal information, possibly advertising websites if it's a fake Pmod application... Yes, they are all things that could happen if the crown is toggleable. This type of scam attempt may even increase. However, I'd like to argue that LESS players would get scammed by this method after the update is introduced. Jagex would surely publicly announce the change to how crowns work - and as such, raise awareness of this type of malicious activity. If Jagex were wise, they'd add more accessible info about Pmods in-game too.

12-Sep-2021 14:48:45

Roilo
Dec Member 2020

Roilo

Posts: 419Silver Posts by user Forum Profile RuneMetrics Profile
3) Toggling the crown ISN'T going undercover. At least, it shouldn't be. This is how things should go; If your crown is showing, you're on-duty. If your crown isn't showing, you're off-duty. When a Pmod is off-duty, they are not a Pmod. They can still behave in a community focused manner, they can still report people they see breaking rules. They can do anything a non Pmod can do. They just aren't allowed to mute. Additionally, toggling the crown isn't "hiding" either, as of course they may still be recognised.

4) Player moderators are bound by their own set of guidelines, on top of the ToS. Pmods are monitored more than the average player is. Every report. Every mute. Everything is reviewed and sometimes feedback even given on how a Pmod could've approached something differently. Every report made AGAINST a Pmod is given more priority than against another player - for obvious reasons - which are that a Pmod does have potentially abusable powers at their disposal.
That is why Jagex have strict policies in place for Pmods. That is why, if a Pmod's crown was toggleable, I can guarantee much like how a Pmod can't claim they they are one on the forums, they wouldn't be able to give any reference to being one if they weren't showing the crown. And I can guarantee there would be policies or even physical system restrictions preventing the crown from being toggled on/off at a whim.
There should be a cooldown period, to prevent what I'll label as 'Mod Sniping': which is quickly going on-duty to mute, then flicking it back to off-duty again. Because as previously mentioned, Pmods are still players first - so having some time between toggling the crown really would be no biggie. And because a Pmod is somewhat expected to behave as a role model for other players, such a breach of Pmod policy (and the staff impersonation rule too because remember off-duty = not a Pmod anymore), they would likely lose their crown permanently.

12-Sep-2021 14:51:34

Roilo
Dec Member 2020

Roilo

Posts: 419Silver Posts by user Forum Profile RuneMetrics Profile
5) Fear in the community is unjustified. A few bad eggs have abused the Pmod status to the max - but that is the extreme minority and doesn't reflect all Pmods. Should people be wary? Of course. As much as the same one should be when clicking links, or accepting a trade. But objectively, a Pmod with their crown gone and their powers disabled, is less of a threat than a Pmod with their crown, being 100% silent, with their powers intact - because an off-duty Pmod is no longer a Pmod. Much like a Pmod can't mute someone on their main if they saw the rule breaking on their alt - they can't mute on their main account, if they didn't witness rule breaking while on-duty.


Just a few final words;
~ Yes I agree with the crown being toggleable, but no I don't agree it should be used as a new Pmod tool (i.e. used for super sneaky sting operations).

~ Pmods are still ordinary players.

~ I've always been a strong believer that Pmods should have an official method to not be seen as Pmods temporarily. Pmods can be passionate about their role, but everyone has their off-days. But off-days doesn't necessarily means someone wants to cut ties with the community. It can mean you don't feel like answering questions. But it can feel REALLY bad when you ignore or tell people you can't help them. It could make a Pmod feel like they're doing a bad job, even though Jagex push the "dw you're a player first" button. It's a psychological conundrum that may be difficult for someone who hasn't been in a Pmod's shoes to understand. Or so I've been told.

~ Comments such as "They should just not talk", "They should just use an alt", and "They should resign from being a Pmod if they don't like it" are really not constructive. the Player Moderator system as it is now, in my opinion, needs completely reformed - so that comments like these are no longer necessary.

~ Pmods are still ordinary players, still.

Well that's my two cents, bye lol.

12-Sep-2021 15:06:35

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