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Lost my only appeal chance :(Thread is locked

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imálukaz
Apr Member 2021

imálukaz

Posts: 17Bronze Posts by user Forum Profile RuneMetrics Profile
Long story short, 5 months ago my main account named "spin 2 wine", was banned for RWT into account selling category.

When I sent in the appeal Ive chosen the wrong category and hence Jagex emailed me back saying there was no appeal regarding that offence.

If someone could help me. My main has so much sentimental value to me, i've played well over 500 days :(

Account was mistaken to sold when it was hijacked. And I tried to recover it. I lost all my valuable items aswell if a Jmod could verify, basicaly wiped.

I tried contacting mod Athena in every possible way but no luck , and got no response. She perpetrated that offence towards me, i tried every way I could to explain what happened.

If someone could please help me, id be grateful for all of eternity.

bt2

24-Aug-2021 13:51:35 - Last edited on 24-Aug-2021 13:56:59 by imálukaz

imálukaz
Apr Member 2021

imálukaz

Posts: 17Bronze Posts by user Forum Profile RuneMetrics Profile
Well that is indeed not true Malua, I had an alt once mistaken for RWT when I was actualy buying supplies off friends to merch for DXP. I gave them gp and then they gave me back items, after jagex rechecked it was unbanned. This was 2 years ago. When I posted on Reddit.

Now regarding my main, its was a Jagex moderator offence i think. Not specificaly RWT but account selling when I read the messege.

But this wasnt me the one who made the offence, Id have never sold my account, specialy with all the value it has to me sentimentaly wise.

All I ask for a mod the check is; how I literaly had lost all my items while someone else was logged. My bank wealth basicaly wiped.
How the guy literaly forced his way to my account by removing Auth, and email.
And hence me trying to recover.

24-Aug-2021 14:14:01 - Last edited on 24-Aug-2021 14:17:11 by imálukaz

MrsáAna

MrsáAna

Posts: 7,881Rune Posts by user Forum Profile RuneMetrics Profile
imálukaz said:
When I sent in the appeal Ive chosen the wrong category and hence Jagex emailed me back saying there was no appeal regarding that offence.
Just for future references: the reason chosen during the appeal process is only used to determine what kind of pre-written message is sent to your email address as a response to such appeal. It does not affect the appeal itself as the Jagex Moderator in question will have checked what exactly the ban was for, regardless of the reason you selected at the beginning.

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imálukaz said:
Well that is indeed not true Malua, I had an alt once mistaken for RWT when I was actualy buying supplies off friends to merch for DXP. I gave them gp and then they gave me back items, after jagex rechecked it was unbanned. This was 2 years ago. When I posted on Reddit.
RWT bans cannot be appealed, as Malua has said. The reason why you got another shot at the account was because you used Reddit and a willing J-Mod decided to check it out for you. If you tried to appeal the ban using the correct and only method through the RuneScape website, then the appeal will be ignored and not responded to because RWT bans are extremely and thoroughly investigated before being added to an account.

That example that you mentioned above is an exception rather than the norm if it's true.

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In any case, if you have already used the appeal and it seems like you already have, then I am afraid that the account will remain banned. Even if there was someone else on the account at the time of occurrence, you are ultimately responsible for the overall security of your account, including anything that happens while you are not in control. Usually, J-Mods do check for third-party activity when investigating an account and before applying a ban. If the ban remains, then it means that they didn't find traces of an outside source using your account.

24-Aug-2021 15:01:38

ModáAlexáS

ModáAlexáS

Jagex Moderator Forum Profile Posts by user
The account was given a manual permanent banned as it had been sold multiple times, as well as being involved in RWT

A review of the account was carried out by the Anti-Cheating Team before the ban was applied. I'm afraid the ban is permanent and the account won't be returned to the game

24-Aug-2021 15:30:02

MrsáAna

MrsáAna

Posts: 7,881Rune Posts by user Forum Profile RuneMetrics Profile
ModáAlexáS said:
The account was given a manual permanent banned as it had been sold multiple times, as well as being involved in RWT

A review of the account was carried out by the Anti-Cheating Team before the ban was applied. I'm afraid the ban is permanent and the account won't be returned to the game
Thanks for the clarification, Mod Alex S :).

24-Aug-2021 15:49:18

imálukaz
Apr Member 2021

imálukaz

Posts: 17Bronze Posts by user Forum Profile RuneMetrics Profile
You do not understand how pleaseful I am to finaly recieve a response .
Alex, I did never recieve an offence regarding rwt, only offences I have is inappropiate language which turned as a mute offence 2 times. Which you can definitely check.

Briefly, my account was hacked two times since I created it 5 years ago; once resulted it grt frozen as hacker bought stuff and then chargedback. Mod winter was the one who stated that I was correct hence unfrozen it. You could ask him. The other time I was hacked was this time. I realt dont know how to prove it.. but both times my wealth was totaly demolished. Idk if that would be catalogued as RWT, i never bought sold gold. Even I had well over 100b at some points.

Mod Alex s, please i dont ask you to believe me, just doubt me and recheck with what I just told you, i beg you. ModáAlexáS said:
The account was given a manual permanent banned as it had been sold multiple times, as well as being involved in RWT

A review of the account was carried out by the Anti-Cheating Team before the ban was applied. I'm afraid the ban is permanent and the account won't be returned to the game

24-Aug-2021 18:15:01

MrsáAna

MrsáAna

Posts: 7,881Rune Posts by user Forum Profile RuneMetrics Profile
Just so you know: by Mod Alex S posting here with the details he has shared above, he's basically telling you that he already checked the account once again for you and that the outcome is the same. I know this is not what you wanted to here, but the account is not going to get unbanned. You are actually lucky to have a J-Mod check the account again even after being permanently banned for RWT, which is an offence that may not be appealed anywhere.

24-Aug-2021 18:47:04

imálukaz
Apr Member 2021

imálukaz

Posts: 17Bronze Posts by user Forum Profile RuneMetrics Profile
I know man, just im saying what had happened so they can atess it. You dont understand the prrsonal value it has had to me.

I cant let it go, when it was unfair what happened to me, if i had done it sure, but I did not..

So far mod Alex S was only customer support that helped me and i appreciate it so much.

24-Aug-2021 19:11:05

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