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lamaslayer69

lamaslayer69

Posts: 19Bronze Posts by user Forum Profile RuneMetrics Profile
I cant even email jagexon those accounts because im banned permanently and don't have the option to appeal

I WAS BANNED ON my accounts i am cheeso0, lord cheeso0 and g o d cheeso0 for macroing. I never banned and it's a glitch in your bot detection system. I never botted on any of my accounts and can proe i never downloaded bot software on my computer. What you guys are detecting is me using the HDOS client that i thought was officially approved. heres a video of me using the client [OSRS]Team-Carnage duo pk vid ft. big zach and cheeseman!


[OSRS]Team-Carnage duo pk vid ft. big zach and cheeseman!
Play

Play



[OSRS]Team-Carnage duo pk vid ft. big zach and cheeseman!
Play



you can clearly see that theres no cheating going on. This is totally unfair i havent broken any rules and dont deserve to have all my accounts banned for using a client

20-Oct-2021 17:05:34

MrsáAna

MrsáAna

Posts: 7,881Rune Posts by user Forum Profile RuneMetrics Profile
Hey, Gustavo ahr.

You do have the option to appeal (if you haven't already done so) by going to this support article: Account Bans (<--- CLICK ON ME!). Once there, scroll down to see the orange
"APPEAL A BAN"
link. Click on it and follow the instructions. You can appeal each ban separately on each account that has been affected. It may take up to two weeks to receive a response so be patient. If you are innocent, the bans will be removed.

20-Oct-2021 17:11:31

MrsáAna

MrsáAna

Posts: 7,881Rune Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
Thats the problem, it takes me to a page where it eventually says you cannot appeal this type of ban. this is the worse kind of offenders, is what it says.
It probably means that you are incorrectly answering the questions. So, to get to the right place to appeal this macroing ban, do this:

Appeal a Ban > Banned > Yes > Yes > No > Appeal My Ban.

20-Oct-2021 17:17:03 - Last edited on 20-Oct-2021 17:17:13 by MrsáAna

lamaslayer69

lamaslayer69

Posts: 19Bronze Posts by user Forum Profile RuneMetrics Profile
With that option, it doesn't allow me to specify details about the ban and which account(s). It just allows me to enter a email to contact me at and i could only use that option on this account.

20-Oct-2021 17:18:54

MrsáAna

MrsáAna

Posts: 7,881Rune Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
With that option, it doesn't allow me to specify details about the ban and which account(s). It just allows me to enter a email to contact me at and i could only use that option on this account.
You do not need to add specific details about the ban because all the evidence that Jagex needs is already gathered by their system. It isn't necessary to "explain" your innocence or the like because all they use is digitally available to them. This is why you aren't given the choice to add your own details/explanations/evidence/etc. Just send the appeal, wait for a response and if you are innocent, your ban(s) will be removed :).

20-Oct-2021 17:40:17 - Last edited on 20-Oct-2021 17:45:48 by MrsáAna

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 87,632Emerald Posts by user Forum Profile RuneMetrics Profile
Thread moved to the Community Led Account Help Forum, as bans are an account issue, rather than a technical issue.

For information on bans, what types may be appealed and how to appeal them, please see the Account Bans page in the Support Centre. If the ban type is one on the list of bans that Jagex will not accept appeals on, then there is nothing more that can be done. However, you seem to indicate that the bans are for macroing, which are appealable.
~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

20-Oct-2021 17:53:46

2_Tron

2_Tron

Posts: 20,771Opal Posts by user Forum Profile RuneMetrics Profile
Hey Gustavo Ahr, here is where '
Jagex's Official OldSchool RuneScape Client
' can be downloaded ...
https://oldschool.runescape.com/download


The client you have used is a third party client which you used 'at your own risk'. Nobody else needs to prove anything except yourself as you need to prove that that client is within the Rules of RuneScape.
The only existing client that meet these requirements is Jagex's own Official OldSchool RuneScape Client.

Make sure you delete/remove third party clients as Jagex still might detect them present on your computer, risking a ban

20-Oct-2021 20:32:07 - Last edited on 20-Oct-2021 21:19:18 by 2_Tron

lamaslayer69

lamaslayer69

Posts: 19Bronze Posts by user Forum Profile RuneMetrics Profile
Jagex stated that runelite hd and hdos were ok. Besides that i also am ready to prove i never even downloaded macro software on my computer. Im willing to stop using hdos but hdos has been proven to not be a cheating client and only for purposes of imitating 2010 rs. You can see me using the client on my youtube channel aswell and see that hdos or atleast my client has no cheat features

20-Oct-2021 22:17:27

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