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Error loading game config

Quick find code: 409-410-699-66230154

AoN Adam
Jul Member 2010

AoN Adam

Posts: 444Silver Posts by user Forum Profile RuneMetrics Profile
Can anyone help me recently tried loading up runescape only to encounter this error message

[There was a error loading the game configuration from the website.
If you have a firewall, check the program is allowed to access the internet. (7,28)]

Can anyone help with this please????

This also happens when i try to load OSRS aswell

24-Sep-2021 14:22:23

Chief Elf
Apr Member 2017

Chief Elf

Posts: 5,088Rune Posts by user Forum Profile RuneMetrics Profile
Have you tried eliminating the preliminaries - (1) reinstalling your client, (2) restarting your pc, (3) enabling RuneScape on your firewall.

If it doesn’t work, then you can try using the RuneLite client (Jagex has informed us that RuneLite is compliant with their rules) for OSRS.

People might recommend using a VPN, but it’s too risky. There’s a risk that a ban might be imposed or your account might get locked.
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27-Sep-2021 18:33:27 - Last edited on 27-Sep-2021 18:34:11 by Chief Elf

MsEvilVynes
Dec Member 2019

MsEvilVynes

Posts: 752Gold Posts by user Forum Profile RuneMetrics Profile
Is it only when you're trying to use data? Mine works fine on wifi but if I try to play by mobile hotspot I get this error message on my laptop: invalid --ConfigURI (4,1).. On my phone it won't even load my game.. I click click on the rs icon and it just immediately closes it back out.. I had my cellular provider tech go over all settings on my phone and on their end.. He said it should be working.. So it is a Jagex issue
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18-Oct-2021 02:59:23

Corder
Oct Member 2017

Corder

Posts: 22,674Opal Posts by user Forum Profile RuneMetrics Profile
Kachel1 said:
error code c0000005 (instruction can't be placed in memory) on desktop and laptop, both running W10 last update.
Hey, if your GPU is a CPU integrated graphics (e.g Intel) you'll likely need to switch client to Compatibility mode. You can also try updating your graphics drivers to latest version.

Oct 18's update brought issues to GPU's with old drivers. The above is a temporary workaround!
Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot!

19-Oct-2021 10:10:11

Corder
Oct Member 2017

Corder

Posts: 22,674Opal Posts by user Forum Profile RuneMetrics Profile
It seems it's fixed for some now. Try turning Normal mode back on. :) Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot!

20-Oct-2021 10:48:24

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