Forums

App Crashing is Unacceptable

Quick find code: 429-430-47-66230366

D0OM_Scape
Oct Member 2020

D0OM_Scape

Posts: 1,979Mithril Posts by user Forum Profile RuneMetrics Profile
I donít understand how this game has been out on mobile for nearly three years at this point and the constant crashing on iOS devices has not been addressed. Iíve submitted a lot of crashing reports in the appropriate thread, but Iím not even sure if those are read so Iím posting here to hopefully get someoneís attention. Itís hard justifying a monthly payment for this game when it barely works on a high-end iPad Pro or a brand new iPhone 13. Changing the frame rate does not prevent the crashing, and, even so, itís silly to tell customers to play at 20 FPS so their poorly-optimized game doesnít catastrophically fail.

Thank you for considering fixing this issue if youíre reading this. Iíve loved this game since 2005, and playing on my phone makes finding time to play the game so easy. So, you can hopefully understand my frustration when the game continues to crash.

26-Sep-2021 02:06:34

D0OM_Scape
Oct Member 2020

D0OM_Scape

Posts: 1,979Mithril Posts by user Forum Profile RuneMetrics Profile
Hey there. Unfortunately, this has been going on well before the release of iOS 15. It occurs in large crowds of people, during raids, or when ice barrage is used regardless of how low I set the FPS and regardless of which iOS device I use. Iím not sure how it continues to be an issue.

28-Sep-2021 05:58:07

D0OM_Scape
Oct Member 2020

D0OM_Scape

Posts: 1,979Mithril Posts by user Forum Profile RuneMetrics Profile
Yes, Iíve deleted and redownloaded the app on every device to no avail. My friend has the same issue and has just stopped playing because he can never PK on mobile without crashing.

28-Sep-2021 21:06:21

D0OM_Scape
Oct Member 2020

D0OM_Scape

Posts: 1,979Mithril Posts by user Forum Profile RuneMetrics Profile
Yeah itís almost always in high population areas and when I zoom out a little. Itís bizarre the stability of this game is so conditional on very high end hardware when the game itself is not graphically demanding compared to any other 3D game that iOS devices can run. Like itís strange a game like Grid Autosport can run at 60 FPS on my phone without ever crashing once, but this game crashes at 30.

I would like to know where the limitation is at. Iím assuming itís a bug because there is never any slowdown before a crash. Itís always running perfectly smooth at 60 or 30 FPS and then it suddenly crashes. Is it a memory issue perhaps? Anyways, it would be nice if I didnít have to micromanage how I play a game so it doesnít crash, as I find that completely unacceptable for an end-user experience on a game like this. I appreciate you taking the time to respond, though. I hope me being blunt doesnít come across as being rude. I love this game too much to let it fall short.

03-Oct-2021 02:58:00

Quick find code: 429-430-47-66230366Back to Top