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Mod†Niku

Mod†Niku

Jagex Moderator Forum Profile Posts by user
We are investigating an issue where players on certain networks are currently unable to log in on mobile.

We recommend disabling parental controls and connecting using WiFi services as this may resolve the issue.

When we have more information, and hopefully a fix, we'll edit this page and accompanying social post. Apologies for the inconvenience!
Social Media & Video Marketing Manager - RuneScape
Twitter: @JagexNiku. Is this thing ON?

20-Dec-2019 15:02:04

yammaniow
Mar Member 2007

yammaniow

Posts: 1,760Mithril Posts by user Forum Profile RuneMetrics Profile
That didnít help for iOS beta, I can log in for a great 10 seconds before it crashes.
Nobody replies, comments or even cares it seems, weeks have gone by in which time no communication has been attempted.

My WiFi is fine as the android mobile works so why doesnít the iOS beta?
I know what I want to do, but can rarely achieve it

10-Jun-2020 18:24:18

Perestroi
Aug Member 2018

Perestroi

Posts: 559Steel Posts by user Forum Profile RuneMetrics Profile
I've done this and still am locked out since 2/26. Game loads for 2 seconds then crashes everytime. I have posted numerous places and emailed support so all I can do is patiently wait.

10-Apr-2021 16:36:37

Un4goten_Syn
Oct Member 2020

Un4goten_Syn

Posts: 133Iron Posts by user Forum Profile RuneMetrics Profile
Perestroi said:
I've done this and still am locked out since 2/26. Game loads for 2 seconds then crashes everytime. I have posted numerous places and emailed support so all I can do is patiently wait.


Funnily enough or I guess not in this case, the 26th of February is when I made my last complaint about not being able to play on my particular mobile device even though, that's really the only reason I've been a member for however many months now. I usually don't have time to play it on a PC since I'm always on the move and, a mobile device would really be the way to go. Besides, I don't even want to do anything intensive, the only thing I've been trying to do for all of this year and more is to smelt items and I get logged into the world for all of two seconds before it crashes and sends me back to my home screen.

For paying $11 a month, I would have hoped that they would have found something out by now seeing as how I can't bloody well use it.

I've done all of the things they've had to do to no Prevail. Uninstalled and reinstalled the game. Clear the cache several times, set the game to the lowest settings, Etc. I'm going to give it another month before I just say screw it and just mark it off as a bad job.

13-Apr-2021 02:48:38 - Last edited on 13-Apr-2021 02:52:34 by Un4goten_Syn

siimxp
Jan Member 2021

siimxp

Posts: 3,714Adamant Posts by user Forum Profile RuneMetrics Profile
Hi everyone,

I am returned player and the reason why I started playing again was Runescape Mobile. That's an awesome upgrade. But now in Australia, this service has been down for over a week.

Hopefully it will get fixed soon.

Thank you Jagex team for your awesome work.

14-Jun-2021 02:13:56

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