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Instant Crashes on mobile

Quick find code: 443-444-681-66199386

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Sethery
Mar Member 2010

Sethery

Posts: 69Iron Posts by user Forum Profile RuneMetrics Profile
Logs in for less than 3 seconds and crashes over and over. Multiple locations, haunted woods, gnome stronghold, edgeville. Galaxy s20 5g ultra. Fully up to date. Uninstaller the app twice and reinstalled it. Cleared my phone cache and cleared up some more space in storage just in case. Before the app update it ran smoothly but was missing the bar at the tip of the home screen, after the update the bar is there but I've been stuck not being able to log in for 2 days. Any ideas...?

21-Jan-2021 19:19:29

Sethery
Mar Member 2010

Sethery

Posts: 69Iron Posts by user Forum Profile RuneMetrics Profile
Hey Jagex, is there a reason to post on these forums, like I don't know, replying to your customers as to why their game doesn't work or something? Been a member for 15 years, least you could do is reply lmao. Still crashing, add burthrope games room, warforge digsite, and prif. Seems to me like it's only people with Samsung 20 models. Come on guys, let's get moving on this.

28-Jan-2021 18:14:21

Kwuai chung
Feb Member 2020

Kwuai chung

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
Not been able play now for a solid week as the app crashes out as soon as it logs in I'm an Android 11 user OnePlus 8 can't understand why nothing is been done about it customer support is appalling

30-Jan-2021 20:39:41

Kwuai chung
Feb Member 2020

Kwuai chung

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
Not been able play now for a solid week as the app crashes out as soon as it logs in I'm an Android 11 user OnePlus 8 can't understand why nothing is been done about it customer support is appalling

30-Jan-2021 20:39:45

Kwuai chung
Feb Member 2020

Kwuai chung

Posts: 4Bronze Posts by user Forum Profile RuneMetrics Profile
Not been able play now for a solid week as the app crashes out as soon as it logs in I'm an Android 11 user OnePlus 8 can't understand why nothing is been done about it customer support is appalling

30-Jan-2021 20:39:46

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