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2nd attempt to get my 3 bonds.

Quick find code: 410-411-754-66231527

darkprowl
Mar Member 2024

darkprowl

Posts: 9Bronze Posts by user Forum Profile RuneMetrics Profile
Soooo I tried everything the last dude said about checking mobile payment page thing I checked me email got a confirmation but it didn't say the name of the account it went to. I only have one fully made character on that email I use that's linked to the card n all. I checked the message board annnnd for some reason u guys sent me a message saying u received my order for my subscription and updated payment info.....I didn't order a subscription I ordered 3 bonds....and it told me if I wanted to cancel I would have to go through my settings....now I'm worried I'm going to get charged auto renewal on a subscription I never signed up for..... Annnnd just to add to this that right after I bought the 3 bonds for my account and I seen they didn't go through I tried buying 1 bond and that 1 went through no problem....I did it all from the in game tab when u click it and it pulls up the website

06-Oct-2021 05:43:15

Mrs Ana

Mrs Ana

Posts: 9,010Rune Posts by user Forum Profile RuneMetrics Profile
Hey, darkprowl.

Did you follow the tips and suggestions found here Find my Bonds? If you did follow these and it did not help you, then by all means you are more than welcome to get in touch with Billing Support by scrolling down to click on the
"CONTACT US"
link. They should be able to respond to you within 48 hours.

06-Oct-2021 15:04:01 - Last edited on 07-Oct-2021 21:46:29 by Mrs Ana

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