Forums

Remindr,your account is unsafeThread is locked

Quick find code: 14-15-29-66123556

The contents of this message have been hidden

03-Oct-2019 11:59:59

HazelmerePlz
Sep Member 2016

HazelmerePlz

Posts: 1,301Mithril Posts by user Forum Profile RuneMetrics Profile
How is this anything to do with Jagex?

Clearly you've gone on to a malicious website and had your account simply 'hacked'. This is hardly their doing. Also, you should be reminded at no point do you ever own your account, or anything you purchase from the company. You are simply being licensed it - so technically, they can do what they want. This is clearly written in their T&C's.

03-Oct-2019 12:25:53

Lucid Spor

Lucid Spor

Posts: 1,599Mithril Posts by user Forum Profile RuneMetrics Profile
You two can act smart all you want, but the account recovery logs clearly stated the messages sent/received in account recovery, and jagex gave my account away. This isn't speculation. And yes the terms and conditions spares them any form of moral responsibility, they can give away accounts however they want, but I guess you wouldn't mind if they took away your account today, right?

03-Oct-2019 12:31:41

Tuffty
Jan
fmod Member
2003

Tuffty

Forum Moderator Posts: 139,605Ruby Posts by user Forum Profile RuneMetrics Profile
All accounts are safe and secure on Jagex servers.

If people have issues with account security like you seem to have had then that is your issue to fix. Jagex can't fix your system security.

You recovered the account back and now complaining and accusing Jagex of giving it away. Again it's down to security. It's also down to how much someone knows about you and your account. Any personal information like old passwords and E-Mail addresses needs to be kept 101% top secret to yourself only.

If someone got access to your account then you may have had a virus or key logger or they knew far too much about you but enough to recover the account. Again it's down to you to keep any information safe and secure.

If you click on off site forums that look like RuneScape forums and input your details you have inadvertently gave the hackers everything they needed to access your account. Again thats down to you to watch what you click.

I've locked this due to several falsehoods within post 1. Jagex do not give accounts away to friends.

If you need further help or advice about Account or System Security then I suggest you make a thread within the Account help section asking the Community Helpers for said help.
Comprehensive Account Security
What kind of motorbike does Santa ride? A Holly Davidson! :P

03-Oct-2019 12:58:26

Quick find code: 14-15-29-66123556Back to Top