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Can't login to my old account!

Quick find code: 14-15-578-66125193

Bwakel88

Bwakel88

Posts: 5Bronze Posts by user Forum Profile RuneMetrics Profile
I had a character that I had a lot of hours played. The account in question is (gondolf wise) and should share the same email as this (bwakel88) profile. I recently tried to login and a new character was created instead. I have a lot of emails(from years ago) to prove I have that account. I don't want to start over.

14-Oct-2019 05:42:34

Thunder Jinx
Feb Member 2010

Thunder Jinx

Posts: 14,314Opal Posts by user Forum Profile RuneMetrics Profile
If you're logging into old school RuneScape you're meant to start all over with nothing because it was released as a new game in 2013. All your items, levels and progress continued on the main version of the game which is now known as RuneScape 3.
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14-Oct-2019 05:45:27

Samora Kiba
Jan Member 2008

Samora Kiba

Posts: 8,246Rune Posts by user Forum Profile RuneMetrics Profile
Don't worry, your account still exists, you're just not using the right login name.

It sounds like gondolf wise is an older account. If the account is made before November 2010, you will have to log into it using the first display name that account ever had.
If it's made after that time, it will have a login email, but that is not necessarily the same as the contact email. There's an easy way to find out: submit a 'forgotten login' ticket here: Forgotten login
~Samo

Community Helper

Member of the godless. It's not that I don't want to devote my soul to an RS god, the problem is that I can't find it.

14-Oct-2019 06:11:17

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