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Hello from Mod Hooli!

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Mod Hooli

Mod Hooli

Jagex Moderator Forum Profile Posts by user
Hey ‘Scapers,

I’m Mod Hooli, the new Lead Community Manager for RuneScape here at Jagex. I’m still getting settled in right now – it’s been a whirlwind few weeks already – but I wanted to drop by and say a quick hello following our stream yesterday!

So what is a Lead CM? Simply put, it’s my responsibility to guide the existing team of RS Community Managers to bring you closer to the game you love, find opportunities to bring us all together as a community, and make sure your voice is being represented to the team effectively.

Speaking of which, I want to shout out the current team of Poerkie and Kari. Both of them do such a great job in so many areas, and I’m pretty darn excited to see what we can cook up as a group. They are super passionate, hard working people that put in some serious effort to represent player voice at the studio.

With the team being up to strength with my arrival, we’re going to take a little time to assess our next steps. How might we better balance our priorities? How do we put more time into joining your conversations ? How can we do even better at representing your discussions to the studio?

These are the kinds of questions we’re going to go away and answer as a team before we kick anything off. Being more present with the day-to-day dialogue will come pretty quickly, and over time, you’ll hopefully see us do some really cool community centric stuff. As a team, I want us to not be afraid to try some new things and let you be the judge – and not be afraid to adapt if we miss the mark.

Anyway, enough waffling! It’s great to be here. Thanks for the warm welcome on stream and during that AMAZING Pride parade.

See you in Gielinor,

Mod Hooli
Lead Community Manager, Runescape
Twitter: @JagexHooli

26-Jun-2020 09:16:20

Mod Kari

Mod Kari

Jagex Moderator Forum Profile Posts by user
Welcome to the team Mod Hooli!


Can't wait to do more awesome work alongside you :D
Community Manager


Needs more Ben & Jerrys

26-Jun-2020 09:17:46

Archaeox
Dec Member 2011

Archaeox

Posts: 51,393Emerald Posts by user Forum Profile RuneMetrics Profile
Welcome, Mod Hooli!

A good step towards bringing the community together would be to persuade other members of Jagex Staff to post on the game's official forums more often, instead of just sending info out to random social media sites.

Just something to think about ;)
~~~~ Just another victim of the ambient morality ~~~~
~~ Founder of the Caped Carousers quest cape clan ~~
#Masks4all

26-Jun-2020 09:53:38

Tuffty
Jan
fmod Member
2003

Tuffty

Forum Moderator Posts: 148,208Ruby Posts by user Forum Profile RuneMetrics Profile
Welcome to the team.

Saw the stream and liked what I heard. I just hope it all works out.

I can only echo what Archaeox has said. Years ago loads of staff posting on the forums. Today 3-5 at most. We really need to see more staff posting and interacting within these forums.

At the moment Jagex are relying on Social Media and I get it but to miss out the Jagex owned and run forums is a big loss for the Community that have stuck by them over the years.

So please more interaction from staff within the Forums.

PS. Can we have a New Forum? ;)
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People who take care of chickens are literally chicken tenders.:P

26-Jun-2020 11:58:12 - Last edited on 26-Jun-2020 11:59:15 by Tuffty

Mat Mase

Mat Mase

Posts: 258Silver Posts by user Forum Profile RuneMetrics Profile
Welcome to the team
Mod Hooli
!

Hoping you can convince your colleagues to post information regarding upcoming updates in one place on the main website for those of us that don't use social media.

All the best! :D

Matty | Veteran player | Top #10 F2p HCIM | World Guardian #26 | Co-Curator of F2pIronmanFC
Clan leader in Oblivion Myst | P2P alt: Mueez | DotD 2017 Finalist

26-Jun-2020 12:06:42

Treemaid
Dec Member 2021

Treemaid

Posts: 11,286Opal Posts by user Forum Profile RuneMetrics Profile
Hi Hooli,
enjoyed seeing that stream yesterday, even if your face did freeze up! ha ha. Welcome to CM!

Archaeox said:
Welcome, Mod Hooli!

A good step towards bringing the community together would be to persuade other members of Jagex Staff to post on the game's official forums more often, instead of just sending info out to random social media sites.

Just something to think about ;)

This! It's too hard with so many external platforms to keep up with what's going on these days. Centralise communications here, make sure anything that's revealed off-site is also posted on your own forums and we're good! I know folks have drifted away from the forums, but that's mainly because they feel they're not heard here, and the only way to be heard is to Twitter/Reddit or whatever. Its a chicken/egg situation though, and it needs you guys to break the cycle and bring us back to a centralised and Jagex controlled communication platform again.
AKA: Arbr**** Vie
Please also remove the filter from our siggies Jagex! :)

26-Jun-2020 12:21:50 - Last edited on 26-Jun-2020 12:23:51 by Treemaid

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