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Mod Lyon

Mod Lyon

Jagex Moderator Forum Profile Posts by user
sphinkternes,


There's no-where to post when you've been hijacked. You can see the relevant support article you need here.

If you'd like to report the website you mentioned and YouTube video etc. you are welcome to send an email to our reportphishing@jagex.com address, however emails to this address do not receive replies.
Jagex Web Team

Twitter - @JagexLyon

25-Feb-2019 10:22:41

Nead
Sep Member 2012

Nead

Posts: 20,000Opal Posts by user Forum Profile RuneMetrics Profile
Cornello threw up a vid recently on YT about why Jagex CS is borderline lackluster. The employees in the department essentially mean well but are limited with the tools and manpower to accommodate everyone's needs in a timely manner when it comes to 1on1.

Personally, I get it. But, I don't feel it's necessarily right how it continues to be. Popular MMO competitors have done it far better for many years prior. I'm always browsing reddit and it's spammed with legitimate players genuinely seeking to reach out to anyone, anyone with the power to rectify a mistake that requires more than an irrelevant prompt.
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RETIRED
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26-Feb-2019 05:39:47

Mod Lyon

Mod Lyon

Jagex Moderator Forum Profile Posts by user
Nead said:
Cornello threw up a vid recently on YT about why Jagex CS is borderline lackluster. The employees in the department essentially mean well but are limited with the tools and manpower to accommodate everyone's needs in a timely manner when it comes to 1on1.


I would direct your attention to the support teams stats for the past week.

Also assuming you mean 'Colonello' couldn't see that video.
Jagex Web Team

Twitter - @JagexLyon

26-Feb-2019 10:03:39

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