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Why was I forum banned?Thread is locked

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Aeroxmaster

Aeroxmaster

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Jagex staff are not required to explicitly inform a user of the reasons for their forum ban. Any forum ban is issued when the Terms & Conditions of the relevant Jagex product have been violated.

Original message details are unavailable.
12. JAGEX STOPPING YOUR ACCOUNT

If, acting reasonably, we consider that:

1. our terms and conditions or any Jagex Product rules - have or may have been breached;
2. there has been fraudulent, unlawful or abusive activity; or
3. it is necessary in order to prevent or stop any harm or damage to us, to any Jagex Product, to other players or the general public

We may at any time: (i) Stop (as defined above) any or all accounts for Jagex Products; (ii) restrict access to any content-uploading or other feature of our service; and/or (iii) restrict access to or delete virtual currency or anything acquired by means of virtual currency. These actions may result in loss of real money paid in prohibited transactions, such as account trading. If we take any of the above action, you may have a right of appeal.


It is the responsibility of the user themselves to be aware of whether or not what they post violates the Terms and not the responsibility of Jagex to inform you any further than they have already done so via the Terms. Would it be helpful for them to do so? Yes. Are they required to? No. If you violate the Terms, then the appropriate action can be taken against your account.

If you are unable to understand and comply with the Terms, or cannot see how what you may have posted violates the Terms, then it is your responsibility to cease using the Jagex product until a time where you fully understand the Terms and are willing to comply with them.

Whenever a ban is issued, it is recommended that the user in question re-reads the Rules and Terms, as this will contain points which will have been violated. Jagex reviews all forum bans, even if they do not deliver inbox messages. Whilst that may be annoying, it is an unfortunate fact.

18-Mar-2019 23:52:12

Aeroxmaster

Aeroxmaster

Posts: 7,490Rune Posts by user Forum Profile RuneMetrics Profile
The "educational basis" of an explanation left on the forums for an action taken is simply a benefit and not a requirement for Jagex to provide / for them to advocate their FMods to provide. As Mod Kalaya has previously said, regardless, the responsibility of knowing what violates and what does not violate the policy lies with the user, based on them having accepted the Terms. If you do not understand the Terms, or simply disagree with its implementation, then you should cease to use the product.

Also, I have known that creation of threads that are related to recent incidents to quickly result in those related threads being Stopped by JMods (even if those threads are deliberately made to appear generic and unrelated - if a recent moderation decision has sparked/pushed the creation of a new thread, then it's really FMR that the issue should be taken to first). That practice may not be carried out on this occasion due to the JMods we now have running the forums, but if that happened in this case then I would not be one to say that that action is incorrect either, or requires further explanation.

18-Mar-2019 23:55:40 - Last edited on 19-Mar-2019 00:07:06 by Aeroxmaster

Jack Flac

Jack Flac

Posts: 5,185Rune Posts by user Forum Profile RuneMetrics Profile
Draco Burnz said:
Jack Flac said:
10 to 1 odds it was about that thread in off topic. Talk about cencorship


If you even knew what the thread was about, youd think differently.
I actually do know what it was about considering I read all the posts before it was locked and they were hidden.

Hence me referencing it as that thread.
Why no game balance in RS3 Jagex || VN discussion Thread
The opposite of Justice is simply another Justice. What is Evil is subjective to each person.
YOU
are their evil

19-Mar-2019 02:01:27

Draco Burnz
Dec Member 2011

Draco Burnz

Posts: 65,705Emerald Posts by user Forum Profile RuneMetrics Profile
Jack Flac said:
I actually do know what it was about considering I read all the posts before it was locked and they were hidden.

Hence me referencing it as that thread.


Well heres what AppleJuiceaj said as to why it was locked: http://services.runescape.com/m=forum/c=BVI7gqybDeA/forums.ws?23,24,389,66090324,50#50

So going by that, the thread was totally unneeded and was in no form any type of "censorship".

If you think it truly is, then idk what to say.
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19-Mar-2019 02:10:59 - Last edited on 19-Mar-2019 02:40:56 by Draco Burnz

Nex 0rigin

Nex 0rigin

Posts: 28Bronze Posts by user Forum Profile RuneMetrics Profile
Aeroxmaster said:
Jagex staff are not required to explicitly inform a user of the reasons for their forum ban.
I would totally agree. They don't have to.

But should they?

If a ban is issued, even though there is no requirement, should someone take the time to explain to the user where they went wrong?

Where are questions about the action to be addressed for clarification on the matter?

19-Mar-2019 04:58:25

2_Tron

2_Tron

Posts: 18,731Opal Posts by user Forum Profile RuneMetrics Profile
[#3CRJ0D6RE] said:
We could sit here and guess at the reason... but that's literally my point.

There is no explanation.



When a forum ban is issued, no one is held accountable for explaining the forum ban.

It is issued without any kind of explanation to the account holder.

The account holder is then left wondering why the ban was issued.... did I do something wrong? Did someone click the wrong thing by mistake? Was something misinterpreted? Was it issued by an FMod? An LMod? A Jmod? Who knows?


There doesn't seem to be a place to get an answer to this either. You're strictly prohibited from inquiring about it on the FMR thread as well.


So what are users supposed to do in these situations? Where are they supposed to get the answers they seek?
Forum bans you see miles ahead of you comming, just like The Wilderness do not forget to read the signs on the road ahead, if you do not read them you'll quickly end up being banned without knowing because you failed to read.
If and when you are banned you have been warned multiple times unless you already are coming from a known dark area.

19-Mar-2019 07:38:15

Draco Burnz
Dec Member 2011

Draco Burnz

Posts: 65,705Emerald Posts by user Forum Profile RuneMetrics Profile
Nex 0rigin said:
But should they?

If a ban is issued, even though there is no requirement, should someone take the time to explain to the user where they went wrong?

Where are questions about the action to be addressed for clarification on the matter?


IMO, no.

If you get banned, more than likely you know what it was for.

So it seems kind of pointless too.
Draco Burnz
True Collector of Cosmetics
8th year VIP 2013-2020

Support

19-Mar-2019 09:45:28

Nex 0rigin

Nex 0rigin

Posts: 28Bronze Posts by user Forum Profile RuneMetrics Profile
2_Tron said:
If and when you are banned you have been warned multiple times unless you already are coming from a known dark area.
That's not always true. I've been banned from the forums without any idea of what I had done wrong, without warning or explanation, and without breaking any rules. It's happened more than once. I've had to take extraordinary steps to find out why and to have it corrected.


Draco Burnz said:
If you get banned, more than likely you know what it was for.
I'll agree, but what if you're one of the people that don't know what it was for?

Where are questions about the action to be addressed for clarification on the matter?

19-Mar-2019 19:19:51

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