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Hacked and idk how

Quick find code: 408-409-279-66163107

Biodiversal
Apr Member 2020

Biodiversal

Posts: 7Bronze Posts by user Forum Profile RuneMetrics Profile
My account is old, like using acc name not email old, and today somehow all my money and some items were gone, aparently they sold the items then went to a f2p world and traded all the money. I didnt know about the authenticator option, since i was just returning after a few years of hiatus. Checked my computer for any malware but couldn't find anything, nor i logged in any sphishing website.. everything just the day before i could get a 15 year veteran cape.

30-May-2020 17:28:00

Trizzy
Nov Member 2019

Trizzy

Posts: 220Silver Posts by user Forum Profile RuneMetrics Profile
Hey Biodiversal,

The best thing you can do is run another malware/virus scan. Change your recovery e-mail, set up two-factor authentication on it & then set up Authenticator on your RuneScape account.

Change your bank PIN if need be as well.

Unfortunately, Jagex doesn't refund lost items by any means either. I'm sorry man. :(
@OS_Trizzy

30-May-2020 18:16:50

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