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I need my email changed

Quick find code: 408-409-306-66125708

Cursed Fang
Oct Member 2019

Cursed Fang

Posts: 1,585Mithril Posts by user Forum Profile RuneMetrics Profile
I have zero access to my old email I can no longer get it custom domain and in order for me to get it I may have to pay 400 to remake it I cant change password or anything only reason I have access to account is through FB I want to play on mobile but I dont want to restart help plz

I cant find any phone contact or anything

Account is very old rs original old

18-Oct-2019 03:18:41 - Last edited on 18-Oct-2019 03:20:55 by Cursed Fang

Wynd

Wynd

Posts: 60,549Emerald Posts by user Forum Profile RuneMetrics Profile
Hey, Cursed Fang.

Since you no longer have access to your old email address, you must go through an account recovery in order to prove to Jagex that you are indeed the account owner. If this is successful, the old email address will be removed and you will have the ability to add a new one to your RuneScape account. I'd highly recommend you add a Gmail account since they barely present any issues.

You can do all of this through this Support article: Forgotten registered email (Click Me!) Once you get there, scroll down to "
UPDATE REGISTERED EMAIL
". It will direct you to a page where you can start an account/password recovery.

Best of luck!

18-Oct-2019 14:28:58

Cursed Fang
Oct Member 2019

Cursed Fang

Posts: 1,585Mithril Posts by user Forum Profile RuneMetrics Profile
all of them WANT me to regain access or restore that account issue is it will cost me 400$ or up to get that custom domain back ive already proved I am the owner im trying the getting it removed

19-Oct-2019 19:49:08

Skod River
Nov Member 2009

Skod River

Posts: 7,688Rune Posts by user Forum Profile RuneMetrics Profile
Then would i follow Wynd's advice , since getting Jagex to change anything about our accounts , is to provide information that show we are the creator of the account.
When that is approved , do you have a new registered email for your account.
Clan : Order Of Adventurers

FriendsChat : Ooa team

19-Oct-2019 19:56:37

Ladyolake
Jan Member 2008

Ladyolake

Posts: 4,233Adamant Posts by user Forum Profile RuneMetrics Profile
If you have proved you are the owner by doing the recovery then you are allowed
to change your email.

If jagex is denying your recovery then you are not proving to Jagex you are the
creator of the account.
The richest person is not who has the most. It is who Needs the least.

19-Oct-2019 21:47:14

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