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Blocked and Hacked

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Mahmud
Sep Member 2013

Mahmud

Posts: 55Iron Posts by user Forum Profile RuneMetrics Profile
i have been blocked from accessing myaccount for more than a week to come back to find myself hacked, i contacted the support last saturday and they didnt even care to reply or help.... I want my account re rolled to the day before you blocked me from access

12-Oct-2019 13:54:54

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12-Oct-2019 14:57:26

Malua
May Member 2006

Malua

Posts: 33,152Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Mahmud


I know this is past now but, when you are unable to log in due to a hijacker, you immediately start the process to recover your account.
Instructions: Hijacked account
This will force the hijacker off the account and return control to you though you must follow all three instructions in there to ensure the hijacker does not return.

You want your account rolled back to the time before the hijacker took control.
The account rollbacks that people talk about are actually only stat rollbacks, not time rollbacks. A stat rollback will not return items or gp.
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12-Oct-2019 22:01:56

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