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Challenging A Ban

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Krispy38

Krispy38

Posts: 7Bronze Posts by user Forum Profile RuneMetrics Profile
I was just curious as to how long it takes to challenge, review, and potentially lift a ban, or at least get an email on the status of the case. My account was hijacked, I got back into it last weekend after several hours. I logged in and it said to check the status, found out the account was banned Macroing Major? I submitted a ticket and still nothing. Any eta?

12-Oct-2019 16:13:54

Skod River
Nov Member 2009

Skod River

Posts: 7,690Rune Posts by user Forum Profile RuneMetrics Profile
Hey Krispy38.

If you have used your appeal from this article :

https://support.runescape.com/hc/en-gb/articles/115002238729-Account-Bans

Then do it also state it can take up to 14 days ;)
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12-Oct-2019 17:00:19

Asahel Frost
Dec Member 2007

Asahel Frost

Posts: 14,146Opal Posts by user Forum Profile RuneMetrics Profile
Stevieeee said:
you'll get it by the email address you give and you'll get it by your message center.
Replies to ban appeals are now via email only. They no longer send a message to the account's message centre.
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12-Oct-2019 18:11:21

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