Jagex Accounts - Closed Beta Expansion

Jagex Accounts - Closed Beta Expansion
Date 14th March20th March 23rd March 27th March 30th March
Approx. Percentage of Accounts 1% 5% 15% 25% 50%

This newspost will be your key source of information for everything to do with Jagex Accounts including updates on its progress, tips & tricks, how-to guides and more!

Each expansion will see a select number of players invited to the Beta, and once we're happy with how the expansion is going, we'll continue inviting more and more of you until it’s rolled out to everybody in the very near future!

We expect to move into Open Beta in early April, but for the meantime, those players that are invited between now and the Open Beta will NOT receive an inbox message or email. Due to the current rate of the expansion and issues with the system, this isn't feasible as we expand to larger portions of the playerbase, plus the Beta will become available to everyone very soon! There will be a feature in March's newsletter that talks about the Beta, so if you haven't already, make sure to sign up to our newsletters!

We'd like to clarify that acccount security is a major concern for players and a core focus for us! Jagex Accounts allow for increased security and stability, far superior to what is currently offered with an Old School/RuneScape Account by using modern, industry-standard technology to allow your account(s) to be safer than ever before!

Please remember: it is important to be wary of any emails sent from 'Jagex' as bad actors will try to pose as Jagex and the Old School team. Any emails regarding Jagex Accounts will always include your character name. However, the safest method to confirm your eligibility is to login to the official Old School RuneScape Website and visit your account settings, rather than click any links sent via email. You can find more information below!



'How To Upgrade' Video

'How To Upgrade' Infographic

Frequently Asked Questions

Jagex Account Support

In January we launched the Closed Beta for Jagex Accounts, which brings with it improved account security. Initially, we limited the Beta to Player Moderators as part of our invite-only 'phased release' approach – but we’re now ready to extend the invitation to more players!

Rather than rehash what we've already said, we'll briefly explain what Jagex Accounts are and why we're using them to bring you updated account security. That said, please do revisit the original blog to learn more about Jagex Accounts in greater detail.

Account security is a major concern for players and a core focus for us. The current system has reached the end of the road as our security solution. The new Jagex Account system will let us provide you with increased security, stability, and sustainability using modern, industry-standard technology. We’ll be able to keep bringing you more Old School for years to come without you worrying that your hard-earned stats and equipment will fall into the hands of hackers.

Jagex Accounts will use a different multi-factor authentication (MFA) integration to current RuneScape Accounts. When setting up MFA for your Jagex Account, you’ll be provided with 10 backup codes to use as your second factor if you lose access to your authenticator device. These codes will only be shown once and can only be used once each – so be sure to record them safely and securely!

To import a character to a Jagex Account, you’ll log in to that character and enter your authenticator details as usual. Once a character has been imported, the MFA for the associated RuneScape Account will no longer work – you’ll need to use the MFA associated with your Jagex Account.

You can still play multiple characters at once and make progress simultaneously, assuming all those characters are linked to your Jagex Account.

In short, the Jagex Account and Launcher is how we’re going to provide you with strong, modern account security – as well as an easier way to log in and manage multiple characters!

How To: Upgrading To A Jagex Account

This bit of the blog is mainly for those who have been invited to upgrade to a Jagex Account. We've prepared a handy how-to video that shows you:

  • Upgrading to a Jagex Account
  • Managing your Jagex Account settings
  • How to import additional RuneScape characters to your Jagex Account

Infographic: How-to Jagex Accounts

That should be all you need to know! As we see more questions, feedback, and issues we'll update this blog. You can also check out the original blog for more information, and Player Support have even put together a handy FAQ which you can visit by clicking the link below.

Jagex Account Support

If you've already opting-in to taking part in the beta and feel worried that a character you've imported has been compromised follow these steps to recover your account.

If you receive an error message stating "Please enter a valid email address or username", it's possible that you've forgotten your login name or email. In this case, you can follow the steps in our Forgotten login article to recover your login details.

If you're certain that you're entering the correct login information and are still unable to access your account, it's possible that your account has been hijacked and imported to a Jagex Account.

In this case, contact Jagex Support immediately with the button below so we can take action to secure your account and transfer it away from the hijacker's Jagex Account.

You can discuss this update on our official forums, the 2007Scape subreddit, the Steam forums, or the community-led OSRS Discord in the #gameupdate channel. For more info on the above content, check out the official Old School Wiki.

The Jagex Publishing Platform & Old School teams