Hello everyone,
As we discussed in yesterday's newspost, work to resolve the ‘Log-In Error’ situation has been continuing throughout today as our team works to find a solution to get everyone playing.
If you are unable to login, please only submit one report at https://jgx.game/UnableToLogin. Submitting multiple tickets will result in longer wait times. Thanks for your help in advance!
We're reading your messages and know some of you are concerned about accounts being lost. To be extra clear: this is a temporary issue - no accounts have been lost or will remain permanently stuck.
The coffee is flowing, and our teams are working throughout the weekend working on solutions, so please hang tight. We truly appreciate your continued patience and understanding. We'll keep you posted with any further news as we have it.
- The RuneScape Team