Maximum Security?
Question 1 of 4
What do you think it means if your account is 'locked'?
-
I can never use the account again
(17506 votes 18%)
-
I can use the account again if I submit a successful password request
(30109 votes 30%)
-
I can use the account again if I submit a successful offence appeal
(39232 votes 39%)
-
I don't know
(12499 votes 13%)
Question 2 of 4
What security measures do you use to protect your account? (Please click all that apply)
-
Bank PIN
(60406 votes 61%)
-
Recovery questions
(82622 votes 83%)
-
A password that is not easy to guess
(80738 votes 81%)
-
Up-to-date anti-virus software
(54578 votes 55%)
-
None of the above
(1939 votes 2%)
Question 3 of 4
What do you think is the most likely mistake made by players that have their account stolen?
-
The account owner used a password that is easy to guess, eg. 'password' or 'runescape'
(12865 votes 13%)
-
The account owner gave out their password or recovery answers to someone else
(28989 votes 29%)
-
The account owner entered their password on a website other than RuneScape or FunOrb
(17746 votes 18%)
-
The account owner didn't set recovery questions
(8685 votes 9%)
-
The account owner shared their account with someone else
(28158 votes 28%)
-
None of the above
(2903 votes 3%)
Question 4 of 4
When attempting to recover a lost or stolen account using the Account Recovery system, what information should you include? (Please click all that apply)
-
Previous passwords
(70454 votes 71%)
-
Answers to current recovery questions
(81468 votes 82%)
-
Contact information
(35873 votes 36%)
-
Subscription details (for members)
(52386 votes 53%)
-
None of the above
(2096 votes 2%)
-
I don't know
(5972 votes 6%)